Data Protection

Privacy Policy mjudi — Your Privacy is Our Priority

Mjudi takes its responsibility to protect your personal data seriously. This document transparently explains how we collect, use, store and safeguard your information throughout your use of the platform.

Effective: 1 January 2026

Privacy Commitment mjudi

Six data protection principles at the core of how we handle every user's personal information.

256-bit SSL Encryption

All data transmitted between your device and mjudi servers is protected by 256-bit SSL encryption — the same security standard used by Malaysian banking institutions.

Data Not Sold

Mjudi has never and will never sell, rent or trade users' personal data to any third party for marketing purposes without your explicit consent.

Secure Data Storage

All personal information is stored on servers protected by multi-layered firewalls, strict access controls and round-the-clock security monitoring.

Restricted Access & Controls

Only specifically authorised mjudi employees may access user data, and only to the extent necessary to provide services to you.

Full User Control

You have the right to access, amend, delete, or restrict the use of your personal data. Privacy rights requests are processed within 14 business days.

Malaysia PDPA Compliance

The mjudi privacy policy is crafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data handling practices meet local legal requirements.


This Privacy Policy describes the data collection and usage practices of mjudi. By using our platform, you agree to the terms set out in this document. Please read it carefully before registering an account.

1 Introduction

Mjudi ("we", "Platform") takes user privacy seriously. This document explains in detail how we collect, use, store and protect your personal data when you register and use the mjudi platform through our website or mobile app.

This policy forms part of the overall agreement between you and mjudi, and should be read together with our Terms and Conditions. By registering an account or continuing to use the platform after any policy update, you confirm that you have read and understood how we handle your data.

Mjudi fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We continually review and update our privacy practices to ensure they remain aligned with the latest legal and technological developments.

2 Personal Data We Collect

Mjudi collects the following categories of data from users during the registration process, platform use and identity verification (KYC):

2.1 Data You Provide Directly

  • Full name as stated in official identification documents
  • Date of birth and gender
  • Email address and phone number
  • Current residential address
  • Bank account or e-wallet details for deposits and withdrawals
  • Copy of identification document (MyKad, passport) for KYC purposes
  • Proof of address (recent utility bill or bank statement)

2.2 Data Collected Automatically

  • IP address and general location information
  • Device type, operating system, and browser version
  • Gaming activity history and transaction records within the platform
  • Session data including login time, logout time, and usage duration
  • Cookies and website usage tracking data (see Section 6)
Data Category Primary Purpose Retention Period
Identity Information KYC verification, fraud prevention Duration of active account + 5 years
Financial Information Processing of deposits and withdrawals Duration of active account + 7 years
Platform Activity Data Service improvement, technical support 2 years from the date of activity
Device Technical Data Account security, suspicious access detection 90 days from the log date

3 Purpose of Personal Data Use

Mjudi uses your personal data solely for legitimate and necessary purposes as follows:

  • Account management — account registration, identity verification, secure login and user profile management.
  • Financial transaction processing — process deposits, withdrawals and bonus payments accurately and securely.
  • Legal compliance — meet AML (Anti-Money Laundering), KYC and reporting requirements to the relevant authorities where required by law.
  • Platform security — detect and prevent fraud, account abuse, hacking attempts and other suspicious activity.
  • Service improvement — analyze usage patterns to improve platform performance, user experience and customer support quality.
  • Service communications — send important notifications related to your account, transactions, security updates and changes to our terms.
  • Promotions and marketing — with your consent, send relevant promotional information, bonuses and special offers. You may opt out of marketing communications at any time.

4 Data Sharing with Third Parties

Mjudi does not sell, rent or transfer your personal data to third parties for marketing purposes. However, in the following limited situations, data sharing may be required:

4.1 Integrated Service Providers

Mjudi works with carefully selected technology partners to provide integrated services including payment processing, game providers, cloud services and analytics. All partners are bound by confidentiality agreements and are required to handle data to the same privacy standards as mjudi.

4.2 Legal Requirements

Mjudi will disclose personal data when required by court order, law or a valid request from Malaysian government authorities. In such situations, we will notify you in advance unless such notification is prohibited by law.

Mjudi does not share your data with advertising companies, data brokers or third parties not directly related to platform operations. Your data belongs to you, and we respect your trust.

5 Data Storage and Security

All personal data of mjudi users is stored within server infrastructure protected by multiple layers of security. The technical security measures we implement include:

  • Data encryption in transit (SSL/TLS 256-bit) and at rest (AES-256)
  • Web application firewall (WAF) to prevent common cyber attacks
  • Active 24/7 intrusion detection system (IDS/IPS)
  • Role-based access controls — only relevant staff can access specific data
  • Regular access log audits and monitoring of suspicious activity
  • Regular data backups stored at separate secure locations

While we apply comprehensive security measures, no system can be guaranteed 100% secure. You are also responsible for keeping your account password safe and not sharing it with anyone.

In the event of any security incident involving user data, mjudi will notify affected users within 72 hours of the incident being confirmed, in line with industry best practices and applicable legal requirements.

6 Cookies and Tracking Technologies

Mjudi uses cookies and similar tracking technologies to enhance user experience and platform performance. The types of cookies used are as follows:

  • Essential Cookies — required for core platform functions such as login, session security and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies — collect anonymized information about how users interact with the platform to help us identify areas for improvement.
  • Functional Cookies — store user preferences such as language, currency denomination and display settings for a more personalized experience.
  • Analytics Cookies — help us understand aggregate traffic patterns and platform usage for service improvement purposes.

You can manage or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the mjudi platform.

7 Your Rights as a User

Under Malaysia's PDPA and the mjudi privacy policy, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request prompt correction of any inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data, subject to applicable legal and operational requirements.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Receive your data in a structured format for transfer to another service provider.

Right to Restriction

Request restriction of data processing in certain circumstances while your request is under review.

To exercise any of the above rights, contact our privacy team via email or Live Chat. All requests will be acknowledged within 3 business days and resolved within 14 business days.

8 Children's Privacy

Mjudi is strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the relevant account will be terminated. If you believe a minor has registered a mjudi account, please contact us immediately.

9 Privacy Policy Amendments

Mjudi reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or service improvements. Users will be notified of any material updates via:

  • In-platform notification on mjudi at least 7 days before changes take effect
  • Email to your registered address for significant changes
  • Updates to the "Effective" date at the top of this page

Continued use of the platform after the effective date of any update constitutes acceptance of those changes. You are encouraged to review this page periodically.

10 Contact Our Privacy Team

If you have any questions, concerns or wish to submit a request regarding your privacy rights, please contact us through the following channels:

Privacy Email
[email protected]
Live Chat
Available 24/7 within the mjudi platform
Response Time
Within 3 business days for all privacy inquiries

Play with Peace of mind at mjudi

Your data is protected, your games are fair, your withdrawals are fast. Register today and experience the difference of a platform that truly puts its users first.

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